• Shop Talk

    Commonly asked questions about our classes and studio

    What if I need to cancel?

    All class registrations are final. We require a 72 hour advance cancellation notice in order to receive credit for a future workshop. Because our instructors supply materials for each participant in advance, cancellations less than 72 hour in advance will not result in a class credit, but you can gift your spot to a friend and have them go in your place. No refunds will be given.

    Some classes have enrollment minimums. Every effort will be made to meet enrollment minimums and make sure the class is held. However there may be instances when a class does not meet minimum enrollment and has to be canceled (see below). In these cases we will notify you at least 48 hours in advance and a full refund will be issued.

    Is there an age limit for classes?

    Unless otherwise indicated, our workshops are designed for adults and older teens as they may require the use of sharp tools and detailed instruction. Children 12-16 years old require the presence of an adult parent or guardian participant. At this time, unless a workshop is specified as such, children under 12 are not permitted.

    Wait, I saw a class listed and now I can't find it. Where'd it go?

    This is the bummer part... Sometimes classes do not meet their enrollment minimum (usually 2-4 students), or we do not have any sign ups at all! It's a total drag when this happens, but because our instructors have to purchase and prepare materials and allow for travel time, we must make the call whether or not to hold the class a few days prior. For this reason we highly suggest signing up for a class earlier rather than later to ensure the class will be held!

    Classes that are canceled by Craft+Work, or our instructors due to low enrollment or personal emergency will result in a full-refund.

    Have a question not answered here?

    Please send us an email and we will get back to you right away!